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Terms Of Service

Terms of Service – MEALHAVEN

Terms of Service

Last updated: January 1, 2025

Welcome to MEALHAVEN. These Terms of Service (“Terms”) govern your access to and use of the MEALHAVEN website, mobile application, and any related services (collectively, the “Service”). By using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. About MEALHAVEN

MEALHAVEN is operated by MEALHAVEN LLC, located at 233 S Wacker Dr Suite 450, Chicago, IL 60606. For any questions regarding these Terms, you may contact us at [email protected].

2. Eligibility

You must be at least 18 years old or have the consent of a parent or guardian to use the Service. By using the Service, you represent that you meet these requirements and that all information you provide is accurate and complete.

3. Account Registration and Security

To access certain features, you may be required to create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Notify us immediately at [email protected] if you suspect unauthorized use.

4. Products and Orders

All products offered on the Service are subject to availability. We reserve the right to limit quantities, refuse orders, or discontinue any product at any time. Prices are listed in U.S. dollars and exclude applicable taxes and shipping fees unless otherwise stated. Your order is not accepted until we send a confirmation email. We may cancel orders for any reason (e.g., pricing errors, fraud suspicion) and will refund any amounts paid.

5. Payment and Billing

We accept major credit cards and other payment methods as indicated at checkout. By providing payment information, you authorize us to charge the full amount due. All charges are final and non-refundable except as stated in our Return Policy or as required by law.

6. Shipping and Delivery

Shipping charges and estimated delivery times are displayed during checkout. Risk of loss passes to you upon delivery. We are not responsible for delays caused by carriers or events beyond our control. You are responsible for providing accurate shipping information.

7. Returns and Exchanges

Our Return Policy is incorporated into these Terms by reference. Please review it for details on eligibility, timeframes, and procedures. Refunds are issued to the original payment method.

8. Intellectual Property

The Service and all content, trademarks, logos, and designs are the property of MEALHAVEN or its licensors. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.

9. Prohibited Conduct

You agree not to: (a) use the Service for any unlawful purpose; (b) interfere with the security or operation of the Service; (c) upload harmful code; (d) attempt to gain unauthorized access; (e) engage in any activity that violates applicable laws, including but not limited to consumer protection, anti-spam, and intellectual property laws.

10. Disclaimer of Warranties

THE SERVICE AND ALL PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MEALHAVEN AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE OR ANY PRODUCT, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE. OUR TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE SIX MONTHS PRECEDING THE CLAIM.

12. Indemnification

You agree to indemnify and hold harmless MEALHAVEN and its affiliates from any claims, damages, losses, or expenses (including reasonable attorneys’ fees) arising out of your breach of these Terms or your violation of any law or third-party rights.

13. Dispute Resolution – Binding Arbitration

Any dispute arising out of or relating to these Terms or your use of the Service shall be resolved exclusively through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Chicago, Illinois, unless otherwise agreed. You waive the right to a jury trial and to participate in a class action. This arbitration clause does not apply to claims that qualify for small claims court.

14. Governing Law

These Terms are governed by the laws of the State of Illinois, without regard to its conflict of laws provisions.

15. Changes to Terms

We may update these Terms from time to time. The most current version will be posted on this page with the “Last updated” date. Your continued use of the Service after changes constitutes acceptance of the new Terms.

16. Contact Information

For questions or concerns regarding these Terms, please contact us: